Retail Staff – Workshops & 121 Sessions

I can offer your Retail staff training on how to be a proactive and knowledgeable Personal Shopper. 

My training is current and informative, my methods will enable your staff to be proficient in colour and styling for the individual and thus:

• Speedily assess the customer’s personal style
• Select the most flattering and suitable clothes for the customer
• Enable them to offer the best style advice
• Identify appropriate accessories
• Increase sales of clothing and accessories for retailers
• Generate repeat business

Using expert sales training your sales staff can learn how to fulfill their maximum potential.

Training options include:

• Developing an appropriate, proactive approach to customer services
• How to assist customers efficiently
• How to identify the specific needs of the customer through interpretation of their personal style
• Changing room techniques
• Link-selling skills
• How to close the sale

Courses can be offered as a bespoke session where I will offer the training at your office or retail premises. Alternatively, delegates can attend our three day Personal Shopping course at my Style Studio in Hampshire.