Retail Staff – Workshops & 121 Sessions
I can offer your Retail staff training on how to be a proactive and knowledgeable Personal Shopper.
My training is current and informative, my methods will enable your staff to be proficient in colour and styling for the individual and thus:
- Speedily assess the customer’s personal style
- Select the most flattering and suitable clothes for the customer
- Enable them to offer the best style advice
- Identify appropriate accessories
- Increase sales of clothing and accessories for retailers
- Generate repeat business
Using expert sales training your sales staff can learn how to fulfill their maximum potential.
Training options include:
- Developing an appropriate, proactive approach to customer services
- How to assist customers efficiently
- How to identify the specific needs of the customer through interpretation of their personal style
- Changing room techniques
- Link-selling skills
- How to close the sale
Courses can be offered as a bespoke session where I will offer the training at your office or retail premises. Alternatively, delegates can attend our three day Personal Shopping course at my Style Studio in Hampshire.